透过自动化装置,将餐点快速且精确地送到特定餐桌或指定区域,藉此节省人力运送成本、提高翻桌率、增加利润。无人自动送餐系统(列车送餐)适用于各类型餐厅,如日式料理店、火锅店、烧肉店等。采用列车送餐后,送餐变得更方便快速及有趣,店员不用再为了于楼面奔波送餐,提升客人用餐体验。
特点
提供多种送餐模式
直线模式
特制的造型送餐车,包含多种车款造型,如:新干线、高铁、Mini Cooper、面包车,可依照店内的装修风格、品牌形象或企业需求等要求进行度身订制,让用餐成为一种科技时尚又有趣的享受。
转弯模式
因应餐厅的不同空间,提供可转弯的送餐列车造型及轨道设计,让客户可依照餐厅空间进行路线规划。
直送模式
运用输送带,直接将餐点送达客人,不需运用送餐车,故此不受食品形状及大小限制,各种食品均能稳定又快速送达客人。
上桌模式
餐点经输送带直送到顾客桌边,透过推杆与推板将餐点直接推上餐桌,客人不必伸入输送带内取餐,方便安全。
平板下单、连接POS及厨房系统
效益
参考个案
香港连锁餐饮集团于旺角开设第十三间日本餐厅,以崭新的送餐车送餐方式,展现餐厅孔雀鱼及「特快配送」的设计概念。合众配合餐厅设计概念,于餐厅安装了两条送餐轨道及订制了孔雀鱼造型的送餐车,并负责整套送餐系统的保养工作。客人以QR code自助落单后,厨房员工就会把刺身、寿司等食物放在高速配送孔雀鱼上,孔雀鱼穿梭餐厅直送食物到客人桌边。轨道旁边亦安装了「自助热水供应系统」,顾客自行从水龙头添加热水泡茶,减轻餐厅人力成本。
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